Refund policy
RETURN AND REFUND POLICY
Last updated: April 20, 2026
Thank you for shopping at ASJP Online Store (asjponlinestore.com).
30-Day Return Policy We accept returns within 30 days of delivery. To be eligible, items must be unused, unworn, and in original packaging with tags attached.
Non-Returnable Items
- Final sale items
- Intimate apparel and swimwear
- Customized or personalized items
- Items damaged due to misuse
How to Start a Return Email us at: asjponlinestore@outlook.com Include your order number, item(s) to return, and reason for return. We will respond within 2 business days.
Refunds Once we receive and inspect your return, we will notify you by email. Approved refunds are processed within 5–7 business days to your original payment method.
Exchanges We replace items that are defective or damaged. Email us at asjponlinestore@outlook.com with photos of the damaged item.
Shipping Costs Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.
Contact Us ASJP Online Store Email: asjponlinestore@outlook.com Website: asjponlinestore.com